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Privacy Notice

Dr Midhun John Gastroenterology & Hepatology respects the privacy of patients and website visitors. This notice explains, in plain language, how information submitted through this website is intended to be handled.

Information we may collect

For an appointment request, the website asks only for basic contact and scheduling information such as your name, mobile number, email address, preferred appointment date, whether you are a new or existing patient, and a brief reason for the appointment.

Why we use it

This information is used to respond to your enquiry, arrange or confirm an appointment, communicate practical information about your visit, and administer the practice relationship where appropriate.

Health information

Health information is sensitive. Please do not submit detailed medical histories, reports, identification documents or other highly sensitive information through the general website appointment form. Clinical information can be provided through the appropriate practice process when required.

Sharing and security

Personal information should only be accessed or shared where reasonably necessary for the administration and provision of care, or where required or permitted by law. The production website will use an appropriately secured appointment-form service and HTTPS.

Retention and your rights

Information should be retained only for as long as reasonably necessary for the purpose for which it was collected, subject to professional, clinical and legal record-keeping obligations. You may contact the practice to ask about personal information held about you and to request correction where appropriate.

Contact

Privacy enquiries may be directed to gastrodrjohn@gmail.com or the practice on 073 650 8159.

Launch note: This privacy notice should be reviewed alongside the practice's final administrative processes and Information Officer details before public launch.